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ENHANCING USERS’ EXPERIENCE: A CONTENT ANALYSIS OF 12 UNIVERSITY LIBRARIES FACEBOOK PROFILES." In Publishing in the networked world: Transforming the Nature of Communication, 14th International Conference on Electronic Publishing, 258-269. ELPUB. Helsinki, Finland, 2010.
"The role of academic libraries in building open communities of scholars." In Sustainability in the Age of Web 2.0 - Proceedings of the 12th International Conference on Electronic Publishing, 90-99. ELPUB. Toronto, Canada, 2008.
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